RETURNS & REFUNDS INFO
We carefully inspect each item before shipping. Returned items must conform to our returns policy: We strongly advise all customers to check items thoroughly upon delivery before removing any attached tags and before disposing of any original packaging. Unwashed, unworn, or defective merchandise may be returned within 14 days from the date merchandise was received. Item(s) must be returned in condition received with all tags intact or merchandise will be returned to sender.
We recommend you return the items in the original packaging to ensure the necessary protection when in transit.
- Returned items will be refunded excluding the cost of shipping.
- Refunds will be credited to original credit card only.
- Shipping is refundable only in case of discrepancies and errors of Charles King Paris.
- We will only refund up to the price of “standard ground/economy” shipping.
- Charles King Paris reserves the right to refuse return of any merchandise that does not meet the above return requirements at Charles King Paris sole discretion.
- Withdrawals, cancellations, exchanges or returns are not accepted for orders of customised products.
We hope that you will be satisfied by our products and we are flexible to find compromise and solution in case of non satisfaction. For any question, please contact us by email.